Terms & Conditions

These terms are between you and GymBhai (“we”, “us”), the operator of GymBhai — the member app, and the gym management web app at gymbhai.com. If you do not agree to them, do not use the apps.

Our Privacy Policy forms part of these terms.

We provide software. We are not your gym. Your membership, its price, its duration, its rules and the training you receive are a contract between you and your gym. We do not own, operate, staff, inspect or supervise any gym listed in the app.

• Your gym is responsible for its facilities, equipment, trainers, safety, and for the accuracy of what it publishes about itself.
• Membership fees, refunds, freezes, transfers and cancellations are decided by your gym under its own policy, not by us.
• Disputes about a membership are between you and your gym. We will help with the records we hold, but we are not a party to that contract.

Your gym creates your GymBhai account when it registers you as a member; there is no public sign-up. You sign in with the phone number or email address your gym holds, and the password from your welcome message.

• Keep your password confidential. You are responsible for activity under your account.
• Tell us at once if you believe someone else has access to it.
• Do not share an account, and do not let someone else use your check-in code to enter a gym.
• Your gym may suspend your app access when your membership expires or is cancelled.
• You can have your account deleted at any time — see gymbhai.com/delete-account.

You agree not to:

• Use the apps for anything unlawful, or in breach of your gym's rules.
• Post content in the community feed that is abusive, harassing, obscene, hateful, misleading, or that infringes someone else's rights.
• Impersonate anyone, or misrepresent your connection to a gym or trainer.
• Attempt to access another member's or another gym's data.
• Probe, scan, overload or interfere with our systems, or circumvent any security or rate limit.
• Scrape, resell, or build a competing service from data in the apps.
• Upload malware, or automate access without our written permission.

We may remove content that breaks these rules and suspend accounts that do, with notice where practical.

GymBhai is not a medical device and does not give medical advice. Workout plans, diet plans, calorie figures, streaks and any metric shown in the app are for general fitness information only.

• Consult a qualified doctor before starting or changing any exercise or diet programme, particularly if you have a medical condition, are pregnant, or are recovering from injury.
• Activity data read from Health Connect, Apple Health or a wearable is provided by that device and may be inaccurate or incomplete. Do not rely on it for any medical decision.
• Never disregard professional medical advice, or delay seeking it, because of something shown in GymBhai.
• If you feel unwell while training, stop and seek medical help. In an emergency, call your local emergency number.

You train at your own risk, at facilities operated by your gym, under any waiver you signed with that gym.

Membership fees are set and collected by your gym. Where you pay through the app, payment is processed by a third-party payment gateway under its own terms; we do not store your card, UPI or bank credentials.

• Refunds, part-refunds and freezes follow your gym's policy. Raise these with your gym first.
• Receipts and invoices are issued by your gym; we generate them on its behalf.
• If a payment is charged in error, contact your gym and, if you need our records, write to us.

Gyms subscribing to GymBhai are additionally billed under the plan they selected. Non-payment may lead to suspension of the workspace after notice.

The apps, their design, code and branding belong to GymBhai. You get a personal, non-exclusive, non-transferable, revocable licence to use them while you hold a valid account. You may not copy, modify, reverse-engineer or redistribute them.

Content you post stays yours. By posting it in a gym’s community feed you grant us a licence to host, display and distribute it within the app for the purpose of running that feed. You are responsible for what you post and confirm you have the right to post it.

We work to keep the service running but do not guarantee uninterrupted availability. We may release updates, change features, or take the service down for maintenance. We may discontinue a feature with reasonable notice where it materially affects you.

To the fullest extent permitted by law, the apps are provided “as is”, without warranties of any kind. We are not liable for:

• Any injury, illness or death arising from exercise, training, a facility, or a plan prescribed by a gym or trainer.
• Acts, omissions, closures, quality or conduct of any gym, staff member or trainer.
• Loss of data, profit, revenue or goodwill, or any indirect or consequential loss.
• Inaccuracy in activity data supplied by a wearable, Health Connect or Apple Health.
• Downtime, or failures caused by your device, network, or a third-party provider.

Where liability cannot be excluded, our total liability to you is limited to the amount you paid us — not your gym — in the three months before the claim arose. Nothing here excludes liability that cannot lawfully be excluded.

You agree to indemnify us against claims, losses and reasonable legal costs arising from your breach of these terms, your misuse of the apps, or content you post.

We may suspend or terminate your access if you breach these terms, if your gym ends your membership, or if we are required to by law. You may stop using the apps at any time and request deletion at gymbhai.com/delete-account. Sections on liability, indemnity and intellectual property survive termination.

We may update these terms as the product and the law change. We will update the date at the top and, for material changes, notify you in the app or by email. Continuing to use the apps after a change means you accept the updated terms.

These terms are governed by the laws of India. The courts at the place of our registered office have exclusive jurisdiction over any dispute, subject to any consumer right you have to bring a claim locally.

Questions about these terms: admin@gymbhai.com.